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User Guides
DDA PROVIDER PORTAL USER MANUAL
DDA Provider's guide to using the LTSSMaryland Provider Portal for Billing for Services, Service Acceptance, Access to Client Information and Task Tracking
User Manual for the Login Process
A guide for all the users of LTSSMaryland and Provider Portal systems about the login process and relevant features.
Nurse Monitoring Redesign User Guide
A guide for LHD, SPA, Assessor Agency that use OHCQ Complaint Form, Contact Notes, Visit Notes and RSA Checklist
MDC Provider Reports User Guide
A guide for MDC Providers that reviews the Reports available within LTSSMaryland, specific to Medical Day Care participant records.
MDC Provider Access User Guide
A guide for MDC Providers that outlines the sections of a participant's record that the Assigned, Pending, or Unassigned providers may access.
Offline Forms and Assessments
A guide for Nurse Monitoring, interRAI, and REM Assessment Users for enhancements to taking forms offline and saving data securely.
MDC Provider April Release Guide
A guide for MDC Providers that outlines updates and enhancements to the MDC modules as of April 20, 2020 .
Service Notifications Provider Guide
A guide for Providers that reviews the Service Notifications and Reports for Plans of Service within Provider Portal.
REM 1.0 & 1.1 User Manual
A detailed user manual that covers all the REM Related functionalities in LTSS
REM 1.0 - Common Functions in LTSS
A detailed user manual about the common functions in LTSS Maryland such as Client Profile, Client Summary, Creating a new Client Profile, etc.
MDC Provider November Release Guide
A guide for MDC Providers that outlines updates and enhancements to the ADCAPS module as of November 15, 2019.
MDC Provider October Release Guide
A guide for MDC Providers that outlines updates and enhancements to the MDC modules as of October 19, 2019.
Home Delivered Meals Provider Guide
A guide for HDM Providers for Billing, Client Management, and Provider Management in Provider Portal.
Medical Day Care Provider Guide
A guide for MDC Providers to process enrollment and manage ADCAPS for Medical Day Care Waiver Program participants.
LTSSMaryland MDC Phase II Provisional Care Plan Guide
A Guide to the Provisional Care Plan option for Pre-Launch and transitional process for MDC Providers from July 22, 2019 to November 30, 2019.
Medical Day Care SPA Guide
A guide for Supports Planning Agencies (SPA) to process enrollment for Medical Day Care Waiver Program participants.
Medical Day Care LHD Guide
A guide for Adult Evaluation and Review Services (AERS) to process enrollment for Medical Day Care Waiver Program participants.
Medical Day Care UCA Guide
A guide for Utilization Control Agencies (UCA) to view Medical Day Care Waiver Program participant records.
Environmental Assessment User Manual
A guide for Environmental Assessment Providers to manage their services, claims, and staff within Provider Portal
ISAS Policy Guide
A short guide to ISAS and Departmental policies that all Personal Assistance Providers must follow to receive reimbursement.
ISAS Reference Guide for Exceptions, Billing, and Adjustments
Steps to assist Agency Provider Administrators with submitting missing Clock In and Clock Out times.
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