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Training Information & Webinar Sessions

           

Additional LTSS and ISAS training sessions will be listed here when available.

Check below for new LTSS  Recorded Webinars! 

 

ISAS Reference Guide for Exceptions, Billing and Adjustments

 

 

 

 

Steps to assist Agency and Independent Provider Administrators on submitting missing Clock In and Clock Out times

  

ISAS Reference Guide for Exceptions Billing and Adjustments 4 1 2014.pdf

ISAS Training Webinar for Independent and Agency Providers

CHAPTER 1        Click here to watch the video on

 

CHAPTER 2        Click here to watch the video on

 

Getting Started with ISAS

 

 

(1) Watch both webinars above.

 

(2) Register your voice print using the information on the provider card below.                                             Note: MAPC providers will NOT use ISAS until they are specifically told to do so by

      supports planners  or DHMH.

 

(3) Clock in/out for service using the information on the provider card below.

 

(4) For online ISAS registration: Independent Providers should call the help desk at 855-463-5877

      or email ISASHelpDesk@feisystems.com with their full name, contact phone number, and 

      name of program(s) for which they provide service. If the program is unknown, say      

      "unknown." 

 

5) For online ISAS registration: Agency Administrators must call the help desk at 855-463-5877 or 

     email ISASHelpDesk@feisystems.com with their agency name; names and email addresses of 

     at least two administrators; contact phone number; and name of program(s) for which they   

     provide service; and Federal Tax ID number(s).

Recorded Webinars

More Recorded Webinars

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